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A bit about me...Your best content is locked inside your users’ heads. Whether that user is a prospective customer or your internal staff, I’ll use qualitative research and quantitative data to uncover and refine the messages they want to hear. The result: measurable success and intangible user delight.
I’m skilled at analyzing challenges, identifying potential blockers, and brainstorming solutions and processes that address problems head-on. What I love about working on UX projects is the satisfaction of finding and fixing obstacles with the right combination of words and design. I presented at the 2020 UX Writer Conference and am available to speak about topics like starting a content design practice, building a style guide, and performing product content audits. |
